1. Privacy Policy
This privacy policy describes how CalSpasHoover of 1462 East Ninth Street Pomona, California 91766 in the United States-based affiliates and subsidiaries, collectively “CalSpasHoover,” may handle and use personally identifiable information, or “PII,” you submit directly or indirectly to CalSpasHoover.
This may include information submitted through your use of any CalSpasHoover website, offline submission, third-party transmission, direct messages through social media, or otherwise. CalSpasHoover encourages users to revisit this Privacy Policy from time to time, as changes may be made without notice and at CalSpasHoover’s sole discretion.
If you do not agree to this privacy policy, please do not use any CalSpasHoover Website or submit your PII to CalSpasHoover. Questions may be directed to webmaster@calspashoover.com.
2. Information CalSpasHoover May Collect
Personal Information
CalSpasHoover may collect personal information that can be used to identify you, including your name, email address, mailing address, telephone number, ordering history, shopping preferences, and other identifying information.
Non-Personal Information
When you visit a CalSpasHoover Website, CalSpasHoover may collect non-personal information such as browser type, internet service provider, operating system, previous website URL, and IP address. This information may be combined with PII you provide.
Cookies
CalSpasHoover may use cookies to identify your browser to CalSpasHoover’s server. You may be able to decline cookies through your browser settings, though certain portions of a CalSpasHoover Website may not work properly if cookies are disabled.
3. What CalSpasHoover May Do With Information It Collects
CalSpasHoover may use the PII you provide for the following purposes:
- To contact and communicate with you regarding your use of a CalSpasHoover Website.
- To respond to your questions.
- To process requests for information or materials.
- To provide promotional information regarding CalSpasHoover products, services, affiliates, or partners.
- To assist with products you acquired through CalSpasHoover or provide warranty services.
- To contact you for market research purposes.
- To improve CalSpasHoover websites, products, services, and customer support.
- For internal record keeping.
- To compile statistical records and aggregate usage data that does not personally identify you.
4. How CalSpasHoover May Use Non-Personal Information And Cookies
CalSpasHoover may compile data regarding your usage of a CalSpasHoover Website and analyze traffic log cookies to identify which pages you have visited. This helps CalSpasHoover monitor website usefulness and improve the website experience.
Children
CalSpasHoover does not knowingly request, collect, or maintain PII from anyone under thirteen years old without verified parental consent. CalSpasHoover intends to refrain from collecting PII from anyone under eighteen years old.
Security
CalSpasHoover treats collected PII as an asset that must be protected and uses security protocols and tools to safeguard it. However, CalSpasHoover cannot promise, warrant, or guarantee that any PII submitted will always remain private. Submission of PII is done at your own risk.
5. Disclosures To Third Parties
Affiliates, Partners, And Service Providers
CalSpasHoover may disclose your PII to affiliates, subsidiaries, authorized dealers, warranty service centers, and service providers that assist in operating CalSpasHoover websites or conducting CalSpasHoover business.
Other Disclosures
Except as stated in the policy, CalSpasHoover does not sell, rent, license, or otherwise permit third parties to access your PII. However, CalSpasHoover may share PII when necessary to prevent an emergency, protect rights, comply with law, protect business operations, or in connection with a sale, acquisition, merger, or similar business transaction.
Disclosures At Your Request
CalSpasHoover may share your PII with third parties to whom you explicitly ask CalSpasHoover to send your information.
Links To Other Websites
CalSpasHoover Websites may contain links to third-party websites. CalSpasHoover is not responsible for the protection or privacy of information you provide to those websites. You should read the privacy policy of any website you visit.
Review / Opt Out
To review or remove your PII from CalSpasHoover’s database, email webmaster@calspashoover.com with enough information to identify and locate your records.
Privacy Policy Changes
CalSpasHoover reserves the right to modify this privacy policy at any time and for any reason consistent with applicable law. Changes take effect when the modified privacy policy is first posted.
How To Contact Us
Email webmaster@calspashoover.com, call 800-225-7727, or write to CalSpasHoover, 1462 East Ninth Street, Pomona, California 91766.
About
The CalSpasHoover product family includes hot tubs, swim spas, outdoor grills, barbecue islands, outdoor fireplaces, fire pits, saunas, and wellness products.